The Leadership Secrets of Santa Claus
How To Get Big Things Done in YOUR “Workshop” All Year Long
I thought it would be a good time of year to share this book outline. The book is a “Walk the Talk” resource (www.walkthetalk.com). The ideas in the book are mostly common sense but summarize a lot of good ideas and illustrate them with seasonal examples. Enjoy the outline, buy the book for more insights, and have a Merry Christmas and a Happy New Year!
Build A Wonderful Workshop
· Make the mission the main thing: communicate clearly and consistently
· Focus on your people as well as your purpose: manage things and lead people
· Let values be your guide: turn good beliefs into everyday good behaviors
Choose Your Reindeer Wisely
· Hire tough so you can manage easy: hiring the right people is critical
· Promote the right ones… For the right reasons
· Go for the diversity advantage: gain new skills, ideas, and perspectives
Make A List And Check It Twice
· Plan your work: what, why, when, where, who, and how
· Work your plan: do, check, act
· Make the most of what you have: time, money, materials, talent
Listen To The Elves
· Open your ears to participation: you have two ears, use them!
· Pay attention to how you are perceived
· Walk awhile in THEIR shoes
Get Beyond The Red Wagons
· Help everyone accept the reality of change: not everyone wants a red wagon this year
· Remember the customer is really in charge
· Teach “the business” of the business
Share The Milk and Cookies
· Help them see the difference they make
· Do right by those who do right: recognition matters
· Expand the reinforcement possibilities
Find Out Who’s Naughty And Nice
· Confront performance problems early
· Coach “the majority in the middle”
· Don’t forget the superstars
Be Good For Goodness Sake
· Set the example: follow the rules and act with integrity at all times
· Establish guidelines and accountability
· Remember that everything counts: be consistent in even the little things
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